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Example review already showing for this merchant: - The shirts themselves are excellent. Customer service is decent, if you call. If you e-mail, you might as well put a note in a bottle and send it out on the tide. It took 4 weeks for my order to arrive, apparently because I ordered a front pocket. Am I alone in assuming that men's dress shirts come standard with front pockets? Does it really take three weeks for a seamstress to sew on a front pocket? Still, quality of the shirts IS excellent, and complimentary brass collar stays were in the shirts, which is a nice touch.